Refund & Return Policy
Last Updated: December 2024
Thank you for shopping at favefives.org. We value customer satisfaction and aim to provide a smooth shopping experience.
Returns
You have 14 days from the date you receive your product to request a return.
To qualify for a return:
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The item must be unused
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The item must be in original packaging
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Proof of purchase is required
Certain items may not be eligible for return due to hygiene, safety, or customization reasons.
Refunds
Once your returned item is received and inspected, we will notify you regarding approval.
If your refund is approved:
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Refunds are processed within 5–10 business days
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Funds will be returned to your original payment method
Late or Missing Refunds
If your refund has not been received after processing:
1️⃣ Check your bank account
2️⃣ Contact your payment card provider
3️⃣ If you still need assistance, contact: support@favefives.org
Shipping Costs
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Original shipping costs are non-refundable
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Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 48 hours and include photos or video evidence.
We will review and offer replacement or refund options.
Order Cancellation
Orders may be canceled within 12 hours from purchase.
After this period, cancellation may not be possible if the order is already processed.
Order Fulfillment & Delivery
We work with trusted fulfillment and logistics partners to deliver customer orders.
Delivery times may vary depending on location and product availability.
Contact Us
If you have questions or concerns about this Return & Refund Policy, please contact us: